Every order follows the same four steps, so you always know where your job stands.
1. Choose a service
Each service has a fixed price, a clear scope and a delivery time. Pick the one that matches your problem and pay at checkout. Not sure which one fits? Ask us first, or request a quote for anything that is not on the list.
2. Share the details
Right after payment you fill in a short form on your order page: your site address, what is wrong and how we can access the site. We recommend creating a temporary administrator account for us and deleting it after delivery. Your delivery time starts when we receive this form.
3. We do the work
We take a full backup before changing anything. If we need more information, we ask you in your order messages. If the job turns out to be bigger than the service you bought, we stop and tell you before doing any extra work.
4. Delivery and approval
We deliver with a short note of what we changed. You check the result and approve it, or tell us what still needs attention. When the order is closed, we delete the access details you shared with us.