How do you keep my login details safe?
We ask for a temporary administrator account instead of your own password. You can delete it as soon as we deliver, and we remove the access details from our records when your order is closed.
When does the delivery time start?
As soon as you send the requirements form on your order page after payment.
What if my problem is bigger than the service I bought?
We tell you before doing any extra work and send you a custom offer for the difference. If you do not want to go ahead, we refund your order.
Do I need an account?
Yes. An account is created at checkout so you can follow your order, share files and message us securely.
Do you take a backup before working on my site?
Yes. We take a full backup of your files and database before we change anything.
Which payment methods do you accept?
The available payment methods are shown at checkout.
My job is not on the list. Can you help?
Probably. Request a quote and describe what you need.