For WordPress stores running WooCommerce.
Most store problems don't announce themselves. Pages get a little slower, an order email quietly lands in spam, a plugin falls a few versions behind, and Google stops showing some of your products. None of it looks urgent on its own, but together it costs you orders. The Store health check looks at your store the way we would before taking care of it ourselves. We take a full backup, then check seven areas from the inside: speed, updates, security, email delivery, checkout, Google indexing and mobile layout. We place a test order with a hidden product to make sure customers can actually buy, then remove every trace of it. The quick fixes are done on the spot: page cache, safe minor plugin updates and the email records that keep your order emails out of spam. You get a one-page report that shows what was fine, what we fixed and what still needs work, each remaining item with a fixed price, so you decide what happens next.
Know exactly what's broken? Pick the matching fix. Not sure? Start here.
What's included
- Report on 7 areas: speed, updates, security, email delivery, checkout, Google indexing, mobile layout
- Quick fixes: page cache, safe minor plugin updates, SPF and DMARC records
- A test order with a hidden product, removed afterwards
- Mobile speed score before and after
- Prioritised next steps, each with a fixed price
- Full backup before any change
Not included
- Major WordPress updates and PHP upgrades (Safe updates)
- Image optimization and deep speed work (Speed optimization)
- DKIM, SMTP and order email fixes (Email deliverability fix)
- Design changes or new features
What we need from you
- Your website URL
- A temporary administrator account (we show you how)
- Who manages your DNS
If we can't access your site or can't complete the report, you get a full refund.
Delivery time starts when you send the short form.
